Help Topics
Product Related FAQs
I see that you are an Upper Deck Authorized Internet Retailer, please explain this.
We are a long time Upper Deck Authorized Internet Retailer. This agreement dramatically changes who we can sell to: We can not sell to Canada until t...
I see that you are an Authorized Internet Retailer with Wizards of the Coast, please explain this.
As an Authorized Internet Retailer with Wizards of the Coast, we can only ship current Magic: the Gathering sealed products within the U.S. and its Te...
If I buy older boxes and have issues with the cards or get an expired redemption, what can you do?
Most older boxes have the cards in the same condition they left the factory – but certain products are sometimes known to stick together or have other...
I purchased a product on pre-sell and at the time of release, the item price has changed.
The simple answer is yes. We offer the Dave and Adam’s Pre-Sell Guarantee: If you pre-order a product from us and we lower the pre-order price, contac...
When will you have the new ______ product and what will the price be?
For upcoming releases of new products, check our release calendar, as well as our sports and gaming pre-sell pages. Please note that manufacturers oft...
If I order a product that averages 4 autograph or memorabilia cards per box and only get 3, can I get a refund? Or the cards I received were damaged, can I get a refund?
We do not offer refunds for products that do not meet the manufacturer’s average insertion ratios and/or cards that are damaged by the manufacturer. W...
Order Discounts
Can I sign up for a wholesale account?
For your interests, you may look into how you would qualify for our Premier Program as we do not offer wholesale pricing. This program offers discount...
Are you looking to order multiple cases?
We offer a multi-case discount during qualifying periods. Please contact premier@dacardworld.com with the products that you are looking for as well ...
Are you looking to make a large order?
Contact our customer service team by calling toll free 1-888-440-9787 or by emailing service@dacardworld.com . They will be able to assist you in u...